Shipping Details
Shipping Details
Last updated: July 14, 2026
We strive to get your order to you as quickly as possible. Here's everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Times
| Destination | Estimated Delivery |
|---|---|
| Australia | 3–7 business days |
| United States | 7–14 business days |
| United Kingdom | 7–14 business days |
| Rest of World | 10–21 business days |
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. We offer free shipping on orders over a certain threshold — check the checkout page for current promotions.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Customs & Duties
For international orders, customs fees and import duties may apply depending on your country. These charges are the responsibility of the customer and are not included in our shipping fees.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us and we will investigate with the carrier.
Contact Us
For any shipping inquiries, please reach out to us at support@kozypaw.store.